Short Description

VirtuoSearch is a BPO and HR Consultancy company specialize in Asia pacific market. Connecting Talents out of the Box!
 

Job Description

Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close deals Direct prospects to the team when needed Enter and update customer information in the database Handle grievances to preserve the company’s reputation Go the “extra mile” Keep records of calls and note useful information
 
 

Requirements

Min 1 year experience as telesales representative or other sales/customer service role Proven track record of successfully meeting quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about the company and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints High school diploma; BSc/BA will be a plus
 
 

Skills Required

Microsoft Office
 
 

About the Opportunity

We are looking for an enthusiastic Telesales Representative to contribute for our company. You will be responsible for closing deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
 
 

What will the Candidate Learn?

 
 

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